Terms & Conditions

These terms are reviewed regularly. The version published on this page is the current one and replaces any earlier version. Please read them alongside our Privacy Policy.

1. Acceptance of These Terms

These Terms & Conditions ("Terms") govern your access to and use of the healthvitalfitness.com website and any services, appointments or communications provided by Health Vital Fitness ("we", "us", "our").

By using this website, submitting a form, subscribing to our newsletter or attending our clinic, you confirm that you have read, understood and accepted these Terms. If you do not accept them, please do not use the website or our services.

2. About This Website

This website describes our clinic, our services and our team, and lets you contact us, book enquiries and manage your newsletter subscription. We may update, add to or remove content at any time without notice.

We work to keep information accurate and current, but we do not warrant that every page is complete, error-free or up to date at all times.

3. Not Medical Advice or Emergency Care

The content on this website — including blog articles, service descriptions and newsletter content — is general health information. It is not a diagnosis, not a treatment plan, and not a substitute for individual advice from a clinician who knows your history.

Do not use this website for medical emergencies. If you are experiencing severe chest pain, difficulty breathing, heavy bleeding, sudden weakness or numbness, loss of consciousness, or any other urgent symptom, call your local emergency number immediately.

Never delay seeking care, or disregard professional medical advice, because of something you have read here.

4. Eligibility and Your Account

You must be at least eighteen years old to create a subscription or submit an enquiry on your own behalf, or have the involvement of a parent or guardian where appropriate.

You agree to provide information that is accurate and current, and to let us know if your details change. You are responsible for keeping any login credentials confidential and for activity that occurs under them.

5. Appointments, Cancellation and Late Arrival

• Appointments are confirmed when you receive a confirmation from us by phone, email or message.
• We ask for as much notice as possible if you need to cancel or reschedule, so the time can be offered to another patient.
• If you arrive late, we will do our best to see you, but the appointment may need to be shortened or rebooked.
• We may occasionally need to change or cancel an appointment due to clinical urgency or staff illness. Where that happens, we will contact you as early as possible and offer an alternative.

6. Newsletter: Subscribe and Unsubscribe

You can join our newsletter through the subscribe page. We ask for your name, email address, date of birth and your consent. Your date of birth is used only to help verify your identity when you later ask us to change or end your subscription.

You can unsubscribe at any time using the link in any newsletter email or via our unsubscribe page. Once your request is confirmed, we stop sending newsletters and keep only a minimal suppression record so you are not added back by mistake.

Unsubscribing affects marketing emails only. It does not affect appointments, clinical care, records or essential service communications.

Please keep your subscription details confidential and tell us if you believe someone has used your details without permission.

7. Payments, Estimates and Insurance

• Fees for services are explained before treatment begins, and we provide written estimates on request.
• Where insurance applies, we will check your benefits and submit claims on your behalf where possible. You remain responsible for any portion not covered by your plan.
• Estimates given before treatment are based on the information available at the time and may change if your clinical needs change. We will always discuss this with you before proceeding.
• Payment is due at the time of service unless another arrangement has been agreed in writing.

8. Intellectual Property

The text, images, logos, layout, design and other content on this website are owned by or licensed to Health Vital Fitness and are protected by applicable intellectual property laws.

You may view, download and print pages for your own personal, non-commercial use. You may not reproduce, republish, sell or distribute our content, or use our name or logo, without our written permission.

9. Acceptable Use

When using this website you agree not to:

• Use it in any way that is unlawful, fraudulent or harmful.
• Attempt to gain unauthorised access to our systems, networks or data.
• Introduce viruses, malware or other harmful material, or attempt to disrupt the site.
• Submit false, misleading or impersonating information through our forms.
• Scrape, copy or harvest content in bulk without permission.

We may restrict or end access to the website where we reasonably believe these Terms have been breached.

10. Disclaimers

The website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude any implied warranties relating to the website, including that it will be uninterrupted, secure or free from errors.

We do not guarantee any particular health outcome. Individual results vary, and every care plan is tailored to the person in front of us.

11. Limitation of Liability

To the fullest extent permitted by law, Health Vital Fitness and its clinicians, staff and partners are not liable for any indirect, incidental or consequential loss arising from your use of this website or reliance on its content.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

12. Indemnity

You agree to indemnify and hold harmless Health Vital Fitness from any claim, loss, liability or expense arising from your breach of these Terms or your misuse of the website.

13. Changes to These Terms

We may update these Terms from time to time. The current version will always be published on this page, and continued use of the website after a change means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Illinois, and the courts of Illinois have exclusive jurisdiction over any dispute arising from them, without affecting any statutory rights you may have as a consumer.

15. Contact Us

Questions about these Terms are welcome:

• Health Vital Fitness
• Address: 1650 W 17th St, Chicago, IL 60608, USA
• Phone: +1 312-226-0340
• Email: support@healthvitalfitness.com

You can also reach us through our contact page.